Terms of Use

01 Acceptance of Terms

By accessing and using the website of Alpha Hellas Service (hereinafter "the Website"), located at alphahellas.gr, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you must not use the Website.

Alpha Hellas Service reserves the right to modify these Terms of Use at any time. Changes become effective upon publication on the Website. Continued use of the Website following any modifications constitutes acceptance of the revised terms.

02 Description of Services

The Website provides information about the products and services offered by Alpha Hellas Service, including but not limited to:

• Spare parts supply for centrifugal separators, plate heat exchangers, and gearboxes.
• Technical service, maintenance, and repair of separators and heat exchangers.
• On-site and workshop-based technical support.

The information presented on the Website is for general informational purposes only and does not constitute a binding offer. Product availability, specifications, and pricing are subject to confirmation at the time of inquiry.

03 Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, photographs, and software, is the property of Alpha Hellas Service or its content suppliers and is protected by Greek and international copyright and intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the Website without the prior written consent of Alpha Hellas Service. Limited use for personal, non-commercial reference purposes is permitted, provided that all copyright and proprietary notices are retained.

04 Technical Documentation Disclaimer

1. All equipment manuals, instruction books, and technical documents available on this website are the copyrighted property of their respective manufacturers and owners.
2. Alpha Hellas Service does not claim ownership of any third-party technical documentation hosted on this website.
3. These documents are provided free of charge for informational and maintenance purposes only, to assist equipment operators and service engineers in the proper maintenance and safe operation of their equipment.
4. Alpha Hellas Service does not guarantee the accuracy, completeness, or currency of any hosted document. Always refer to the original manufacturer for the latest version.
5. If you are a copyright holder or authorized representative and believe that any document hosted on this website infringes your intellectual property rights, please contact us at:

   Email: info@alphahellas.gr

   Phone: +30 210 462 5201

   We will remove the document immediately upon receiving your request. In case your email is filtered as spam, we recommend contacting us directly by phone to ensure prompt handling.

6. By downloading any document from this website, you agree to use it solely for personal, non-commercial maintenance and operational purposes.

05 User Conduct

When using the Website, you agree not to:

• Use the Website for any unlawful purpose or in violation of any applicable laws or regulations.
• Attempt to gain unauthorized access to any part of the Website, its servers, or any connected systems.
• Transmit any material that contains viruses, malware, or other harmful components.
• Use automated means (bots, scrapers, etc.) to access the Website without prior written permission.

06 Disclaimer of Warranties

The Website and its content are provided on an "as is" and "as available" basis. Alpha Hellas Service makes no representations or warranties of any kind, express or implied, regarding the accuracy, completeness, reliability, or availability of the Website or its content.

While we make reasonable efforts to ensure that the information on the Website is accurate and up to date, we do not guarantee that the Website will be uninterrupted, error-free, or free from viruses or other harmful components.

07 Limitation of Liability

To the fullest extent permitted by applicable law, Alpha Hellas Service shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of, or inability to use, the Website, even if Alpha Hellas Service has been advised of the possibility of such damages.

This limitation of liability applies to all claims, whether based on contract, tort, strict liability, or any other legal theory.

08 Third-Party Links

The Website may contain links to third-party websites. These links are provided for your convenience only. Alpha Hellas Service has no control over the content or practices of third-party websites and accepts no responsibility or liability for them. Accessing third-party websites is at your own risk.

09 Governing Law and Jurisdiction

These Terms of Use are governed by and construed in accordance with the laws of the Hellenic Republic (Greece). Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Piraeus, Greece.

10 Contact

For any questions regarding these Terms of Use, please contact us at: